Hours of Operation
Information/Order desk hours:
10am to 5pm Eastern - Monday through Saturday
Retail Store (Traverse City) Hours:
Monday through Saturday: 10:00am to 6:00pm Eastern
Shipping and Return Policies
Privacy and Security
Most in-stock orders ship within 1-2 business days.
Sales tax is charged on orders shipped to Michigan addresses (6%).
Rush deliveries may be possible if order is placed by phone. 800-292-3616
We require returns to be initiated by phone - 800-292-3616. Please include a copy of your invoice in the return shipment. Returns must include merchandise in original packaging.