Hours of Operation

Information/Order desk hours:
10am to 5pm Eastern - Monday through Saturday
800-292-3616

Retail Store (Traverse City) Hours:
Monday through Saturday: 9:30am to 6:00pm
Sunday: 10:00pm to 5:30pm

Shipping and Return Policies

Privacy and Security

Most in-stock orders ship within 1-2 business days.

Sales tax is charged on orders shipped to Michigan addresses (6%).

Rush deliveries may be possible if order is placed by phone. 800-292-3616

We require returns to be initiated by phone - 800-292-3616. Please include a copy of your invoice in the return shipment. Returns must include merchandise in original packaging.