We're Here To Help
Your satisfaction is important to us! Use the form below to email your questions about products, online orders, store experiences, and more.
If you need help or have any other questions concerning your orders, please fill out the form or call: 800-292-3616.
Phone hours: Monday through Saturday 10am to 5pm Eastern.
The Candle Factory
301 W Grandview Parkway
Traverse City, MI 49684 US